Returns & Exchanges
We want you to feel confident and beautiful in your Mac Duggal purchase, which is why we offer a 14-day return window for all eligible evening wear and gowns. Items must be in their original condition with all security tags attached to qualify for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your unworn garment in its original packaging, ensuring all designer tags and the tamper-evident security seal remain intact.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse team inspects the garment for quality assurance, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing